# TIAA-CREF INDIVIDUAL & INSTITUTIONAL SERVICES, LLC X-17A-5 (2024-02-28) — Broker-dealer annual report

- Company: TIAA-CREF INDIVIDUAL & INSTITUTIONAL SERVICES, LLC
- Form: X-17A-5
- Filed: 2024-02-28
- Period: 2023-12-31
- Accession: 0000882928-24-000003
- CIK: 882928
- File #: 8-44454
- Type: Broker-dealer
- Material weakness: No
- Auditor: Pricewaterhousecoopers, LLP
- Auditor location: Jacksonville, FL
- Contact: David Barber
- Phone: 704-988-6038
- Email: d8arber@tiaa.org
- Website: tiaa.org
- Signed by: David Barber (Financial Principal)

Original filing: https://www.sec.gov/Archives/edgar/data/882928/000088292824000003/TCSOFC2023v3.pdf

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**UNITED STATES SECURITIES AND EXCHANGE COMMISSION**  Washington, O.C. **20549** 

| ANNUAL REPORTS |
|----------------|
| FORM X-17A-5   |
| PART Ill       |

0MB APPROVAL 0MB Number: 3235-0123 Expires: Nov. 30, 2026 Estimated average burden hours per response: 12

> SEC FILE NUMBER 8-44454

**FACING PAGE** 

**Information Required Pursuant to Rules 17a-S, 17a-U, and 18a-7 under the Securities Exchange Act of 1934** 

FILING FOR THE PERIOD BEGINNING **01/01/2023** 

AND ENDING **12/31/2023** 

MM/DD/YY

MM/DD/VY

**A. REGISTRANT IDENTIFICATION** 

NAME OF FIRM: TIAA-CREF Individual & institutional Services, LLC

TYPE OF REGISTRANT (check all applicable boxes):

0 Broker-dealer □ Security-based swap dealer D Check here if respondent is also an OTC derivatives dealer □ Major security-based swap participant

ADDRESS OF PRINCIPAL PLACE OF BUSINESS: (Do not use a P.O. box no.)

## 8500 Andrew Carnegie Blvd.

|                                                  | (No. and Street)                                                                                                                        |                                            |            |
|--------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------|--------------------------------------------|------------|
| Charlotte<br>North Carolina                      |                                                                                                                                         | 28262                                      |            |
| (City)                                           | (State)                                                                                                                                 |                                            | (Zip Code) |
| PERSON TO CONTACT WITH REGARD TO THIS FILING     |                                                                                                                                         |                                            |            |
| David L. Barber                                  | 704-988-6038                                                                                                                            | DBarber@tiaa.org                           |            |
| (Name)                                           | (Area Code - Telephone Number)                                                                                                          | (Email Address)                            |            |
|                                                  | B. ACCOUNTANT IDENTIFICATION                                                                                                            |                                            |            |
| PricewaterhouseCoopers LLP                       | INDEPENDENT PUBLIC ACCOUNTANT whose reports are contained in this filing*<br>(Name - if individual, state last, first, and middle name) |                                            |            |
| 76 Laura Street                                  | Jacksonville                                                                                                                            | FL                                         | 32202      |
| (Address)                                        | (City)                                                                                                                                  | (State)                                    | (Zip Code) |
| October 20, 2003                                 |                                                                                                                                         | 238                                        |            |
| (Date of Registration with PCAOB)(if applicable) |                                                                                                                                         | (PCAOB Registration Number, if applicable) |            |
|                                                  | FOR OFFICIAL USE ONLY                                                                                                                   |                                            |            |

\* Claims for exemption from the requirement that the annual reports be covered by the reports of an independent public accountant must be supported by a statement of facts and circumstances relied on as the basis of the exemption. See 17 CFR 240.17a-S(e)(l)(ii), if applicable.

**Persons who are to respond to the collection of information contained in this form are not required to respond unless the form**  displays a currently valid 0MB control number.

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#### OATH **OR AFFIRMATION**

|                                                                                                                               | swear (or affirm) that, to the best of my knowledge and belief, the<br>I, David L. Barber                                                                                                                                                      |  |  |  |  |
|-------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|--|--|--|--|
|                                                                                                                               | financial report pertaining to the firm of TIAA-CREF Individual & institutJonal services, LLC<br>as of                                                                                                                                         |  |  |  |  |
|                                                                                                                               | 2~,<br>12/31<br>is true and correct. I further swear (or affirm) that neither the company nor any                                                                                                                                              |  |  |  |  |
|                                                                                                                               | partner, officer, director, or equivalent person, as the case may be, has any proprietary interest in any account classified solely                                                                                                            |  |  |  |  |
|                                                                                                                               | as that of a customer.                                                                                                                                                                                                                         |  |  |  |  |
|                                                                                                                               | Mecklenburg County; North Carolina                                                                                                                                                                                                             |  |  |  |  |
|                                                                                                                               | Signed and Sworn to before me this day by:                                                                                                                                                                                                     |  |  |  |  |
|                                                                                                                               | David L. Barber                                                                                                                                                                                                                                |  |  |  |  |
|                                                                                                                               | lite:<br>r<br>Date: February 21, 2024; My Commission Expires 4/24/2027                                                                                                                                                                         |  |  |  |  |
|                                                                                                                               | Financial Principal                                                                                                                                                                                                                            |  |  |  |  |
|                                                                                                                               |                                                                                                                                                                                                                                                |  |  |  |  |
|                                                                                                                               | Notary Public<br>GLORIARAMJOHN                                                                                                                                                                                                                 |  |  |  |  |
|                                                                                                                               | Notary Public • North Carolina<br>Cabarrus County                                                                                                                                                                                              |  |  |  |  |
| D                                                                                                                             | This filing** contains (check all applicable boxe<br>'My Commission Expires Apr 24, 2027                                                                                                                                                       |  |  |  |  |
| D                                                                                                                             | (a) Statement of financial condition.<br>(b) Notes to consolidated statement of financial condition.                                                                                                                                           |  |  |  |  |
|                                                                                                                               | D (c) Statement of income (loss) or, if there is other comprehensive income in the period(s) presented, a statement of                                                                                                                         |  |  |  |  |
|                                                                                                                               | comprehensive income (as defined in § 210.1-02 of Regulation S-X).                                                                                                                                                                             |  |  |  |  |
|                                                                                                                               | □ {d) Statement of cash flows.                                                                                                                                                                                                                 |  |  |  |  |
|                                                                                                                               | □ (e) Statement of changes in stockholders' or partners' or sole proprietor's equity.                                                                                                                                                          |  |  |  |  |
|                                                                                                                               | □ (f) Statement of changes in liabilities subordinated to claims of creditors.                                                                                                                                                                 |  |  |  |  |
|                                                                                                                               | □ (g) Notes to consolidated financial statements.                                                                                                                                                                                              |  |  |  |  |
|                                                                                                                               | □ (h) Computation of net capital under 17 CFR 240.1Sc3-1 or 17 CFR 240.18a-l, as applicable.                                                                                                                                                   |  |  |  |  |
|                                                                                                                               | □ (i) Computation of tangible net worth under 17 CFR 240.lSa-2.                                                                                                                                                                                |  |  |  |  |
| D                                                                                                                             | U) Computation for determination of customer reserve requirements pursuant to Exhibit A to 17 CFR 240.15c3-3.                                                                                                                                  |  |  |  |  |
| □ (k) Computation for determination of security-based swap reserve requirements pursuant to Exhibit B to 17 CFR 240.15c3-3 or |                                                                                                                                                                                                                                                |  |  |  |  |
|                                                                                                                               | Exhibit A to 17 CFR 240.18a-4, as applicable.                                                                                                                                                                                                  |  |  |  |  |
| D                                                                                                                             | (I) Computation for Determination of PAB Requirements under Exhibit A to § 240.1Sc3-3.                                                                                                                                                         |  |  |  |  |
|                                                                                                                               | □ (m) Information relating to possession or control requirements for customers under 17 CFR 240.15c3-3.                                                                                                                                        |  |  |  |  |
|                                                                                                                               | □ (n} Information relating to possession or control requirements for security-based swap customers under 17 CFR                                                                                                                                |  |  |  |  |
|                                                                                                                               | 240.15c3-3(p)(2} or 17 CFR 240.18a-4, as applicable.                                                                                                                                                                                           |  |  |  |  |
| D                                                                                                                             | (o) Reconciliations, including appropriate explanations, of the FOCUS Report with computation of net capital or tangible net                                                                                                                   |  |  |  |  |
|                                                                                                                               | worth under 17 CFR 240.1Sc3-1, 17 CFR 240.18a-l, or 17 CFR 240.lSa-2, as applicable, and the reserve requirements under 17                                                                                                                     |  |  |  |  |
|                                                                                                                               | CFR 240.1Sc3-3 or 17 CFR 240.lSa-4, as applicable, if material differences exist, or a statement that no material differences                                                                                                                  |  |  |  |  |
|                                                                                                                               | exist.                                                                                                                                                                                                                                         |  |  |  |  |
|                                                                                                                               | □ (p} Summary of financial data for subsidiaries not consolidated in the statement of financial condition.<br>ii (q) Oath or affirmation in accordance with 17 CFR 240.17a-S, 17 CFR 240.17a-12, or 17 CFR 240.lSa-7, as applicable.           |  |  |  |  |
|                                                                                                                               | ii (r) Compliance report in accordance with 17 CFR 240.17a-5 or 17 CFR 240.18a-7, as applicable.                                                                                                                                               |  |  |  |  |
| D                                                                                                                             | (s) Exemption report in accordance with 17 CFR 240.17a-5 or 17 CFR 240.18a-7, as applicable.                                                                                                                                                   |  |  |  |  |
|                                                                                                                               |                                                                                                                                                                                                                                                |  |  |  |  |
|                                                                                                                               | □ (t} Independent public accountant's report based on an examination of the statement of financial condition.<br>D (u} Independent public accountant's report based on an examination of the financial report or financial statements under 17 |  |  |  |  |
|                                                                                                                               | CFR 240.17a-5, 17 CFR 240.18a-7, or 17 CFR 240.17a-12, as applicable.                                                                                                                                                                          |  |  |  |  |
|                                                                                                                               | ii (v) Independent public accountant's report based on an examination of certain statements in the compliance report under 17                                                                                                                  |  |  |  |  |
|                                                                                                                               | CFR 240.17a-5 or 17 CFR 240.18a-7, as applicable.                                                                                                                                                                                              |  |  |  |  |
|                                                                                                                               | □ (w) Independent public accountant's report based on a review ofthe exemption report under 17 CFR 240.17a-5 or 17                                                                                                                             |  |  |  |  |
|                                                                                                                               | CFR 240.lSa-7, as applicable.                                                                                                                                                                                                                  |  |  |  |  |
| D                                                                                                                             | (x) Supplemental reports on applying agreed-upon procedures, in accordance with 17 CFR 240.15c3-le or 17 CFR 240.17a-12,                                                                                                                       |  |  |  |  |

- as applicable. □ (y) Report describing any material inadequacies found to exist or found to have existed since the date of the previous audit, or a statement that no material inadequacies exist, under 17 CFR 240.17a-12(k). D (z) Other:----------------------------------------
- 
- \*\*To request confidential treatment of certain portions of this filing, see 17 CFR 240.17a-5(e)(3) or 17 CFR 240.18a-7(d)(2), as applicable.

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# **TIAA-CREF Individual** & **Institutional Services, LLC**

Compliance Report December 31, 2023 With Report of Independent Registered Public Accounting Firm (Confidential Treatment Requested)

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### **TIAA-CREF Individual** & **Institutional Services, LLC Index December 31, 2023 (Confidential Treatment Requested)**

|                                                         | Page(s) |
|---------------------------------------------------------|---------|
| Report of Independent Registered Public Accounting Firm |         |
| Compliance Report                                       | 3       |

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### **Report of Independent Registered Public Accounting Firm**

To the Board of Managers and Member of TIAA-CREF Individual & Institutional Services, LLC

We have examined TIAA-CREF Individual & Institutional Services, LLC's ("the Company") assertions, included in the accompanying TIAA-CREF Individual & Institutional Services, LLC's Compliance Report, that

(1) the Company's internal control over compliance with the financial responsibility rules (as defined below) was effective during the year ended December 31, 2023 based on controls necessary to achieve the objectives of the financial responsibility rules,

(2) the Company's internal control over compliance with the financial responsibility rules was effective as of December 31, 2023 based on controls necessary to achieve the objectives of the financial responsibility rules,

(3) the Company was in compliance with 17 C.F.R. §§ 240.15c3-1 (the "net capital rule") and 240.15c3- 3(e) (the "reserve requirements rule") as of December 31, 2023, and

(4) the information used to assert that the Company was in compliance with 17 C.F.R. §§ 240.15c3-1 and 240.15c3-3(e) was derived from the Company's books and records.

The Company's management is responsible for establishing and maintaining a system of internal control over compliance that has the objective of providing the Company with reasonable assurance that noncompliance with 17 C.F.R. § 240.15c3-1, 17 C.F.R. § 240.15c3-3 (the "customer protection rule"), 17 C.F.R. § 240.17a-13 ("the quarterly securities count rule"), or Rule 2231 of the Financial Industry Regulatory Authority (the "account statements rule"), which requires account statements to be sent to the customers of the Company (collectively, the "financial responsibility rules") will be prevented or detected on a timely basis. The Company's management is also responsible for compliance with the net capital rule and the reserve requirements rule and that the information used to assert compliance was derived from the books and records. Our responsibility is to express an opinion on the Company's assertions based on our examination.

We conducted our examination in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the examination to obtain reasonable assurance about whether (1) the Company's internal control over compliance with the financial responsibility rules was effective as of and during the year ended December 31, 2023, (2) the Company complied with 17 C.F.R. §§ 240.15c3-1 and 240.15c3-3(e) as of December 31, 2023, and (3) the information used to assert compliance with 17 C.F.R. §§ 240.15c3-1 and 240.15c3-3(e) as of December 31, 2023 was derived from the Company's books and records. Our examination included testing and evaluating the design and operating effectiveness of internal control over compliance with the financial responsibility rules, testing and evaluating the Company's compliance with 17 C.F.R. §§ 240.15c3-1 and 240.15c3-3(e), determining whether the information used to assert compliance with 240.15c3-1 and 240.15c3-3(e) was derived from the Company's books and records, and performing such other procedures as we considered necessary in the circumstances. We believe that our examination provides a reasonable basis for our opinion. Our examination does not provide a legal determination on TIAA-CREF Individual & Institutional Services, LLC's compliance with the financial responsibility rules.

PricewaterhouseCoopers **LLP,** 76 South Laura Street, Suite 2100, Jacksonville, **FL** 32202 T: (904) 354 0671, www.pwc.com/ us

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Because of its inherent limitations, internal control over compliance may not prevent or detect non compliance with the financial responsibility rules. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, TIAA-CREF Individual & Institutional Services, LLC's assertions referred to above are fairly stated, in all material respects.

Jacksonville, FL February 28, 2024

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**TIAA-CREF Individual and Institutional Services, LLC** (the "Company") is a registered broker-dealer subject to Rule 17a-5 promulgated by the Securities and Exchange Commission (17 C.F.R. §240.17a-5, "Reports to be made by certain brokers and dealers"). As required by 17 C.F.R. § 240.17a-5(d)(1) and (3), the Company states as follows:

- (1) The Company has established and maintained Internal Control Over Compliance, as that term is defined in paragraph (d)(3)(ii) of Rule 17a-5.
- (2) The Company's Internal Control Over Compliance was effective from **January 1, 2023** to fiscal year ended **December 31, 2023;**
- (3) The Company's Internal Control Over Compliance was effective as of the end of the most recent fiscal year ended **December 31, 2023;**
- (4) The Company was in compliance with 17 C.F.R. § 240.15c3-1 and 17 C.F.R. §240.15c3-3(e) as of the end of the most recent fiscal year ended **December 31, 2023;** and
- (5) The information the Company used to state that the Company was in compliance with 17 C.F.R. §240.15c3-1 and 17 C.F.R. §240.15c3-3(e) was derived from the books and records of the Company.

TIAA-CREF Individual & Institutional Services, LLC

I, David Barber, swear (or affirm) that, to my best knowledge and belief, this Compliance Report is true

: correct ~ **/41v-.** 

Title: Principal Financial Officer

February 28, 2024


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